Frequently Asked Questions
Everything you need to know about shopping with Eurotek UK.
What are your standard delivery times within the UK?
We offer standard delivery within 3-5 working days. Express next-day delivery is also available for orders placed before 2 PM GMT, Monday through Thursday.
How do I return an item for an exchange or refund?
You can return any unworn items with original tags within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.
Are your fashion pieces true to size?
Most of our collections follow standard UK sizing. We provide a detailed size guide on each product page to help you find the perfect fit before ordering.
Do you offer international shipping outside of the UK?
Yes, Eurotek UK ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your parcel's journey.